What is the goal of the controlling function within an organization?

The goal of the controlling function within an organization is fundamentally about ensuring that the organization is operating efficiently and effectively towards its objectives. This involves establishing necessary personnel standards, which serve as benchmarks against which actual performance can be measured. By creating clear standards, the organization can assess whether employees are meeting expectations and identify areas where improvements are needed.

Establishing personnel standards helps in formulating guidelines for performance evaluations and ultimately supports decision-making processes regarding further training, resource allocation, and policy adjustments. It also plays a critical role in maintaining accountability within the workforce, as employees have a clear understanding of the expectations placed on them.

In contrast, while allocating work, evaluating job performance, and maintaining good industrial relations are all important functions in human resource management, they fall under different categories of organizational processes. Specifically, allocating work pertains to the planning function, evaluating performance is part of the assessment process, and fostering good industrial relations relates more to the relational aspect of management. These functions are supported by the establishment of personnel standards but do not encompass the primary goal of the controlling function.